Terms and Conditions

Terms And Conditions

Faulty Goods:

Under the Consumer Rights Act 2015, a customer has an early right to reject goods that are unsatisfactory quality, unfit for purpose or not as described, and get a full refund. This right is limited to 30 days from the date the customer took ownership of the goods. If an item is faulty and needs to be returned, the customer does not need to pay postage costs for the return of the faulty item. If a customer is asked to return an item that arrived damaged, not as described, or faulty, the retailer should refund the total cost of the return.

UK VAT

All products listed and for sale to UK consumers are priced inclusive of 20% VAT. 

DELIVERY

All our UK stocked products are shipped directly from the UK. We endeavour to dispatch your order within 24 hours of the order being placed between Monday to Friday. Any weekend orders will be shipped within 24 hours of the next business day. However – we cannot control any delays which may be subject to our external courier’s post-dispatch.

All delivery prices exclude “local duty”. This includes local government duty charge to Northern Ireland and all European countries.

FREE Mainland UK Delivery available on orders over £999.

PRODUCT SUITABILITY

Please note that all products on the Motion Fitness website are designed for use in domestic or commercial environments. Domestic and Commercial products have separate warranties. These are readily available on the website and items will be displayed as domestic, light commercial, or fully commercial (commercial). Domestic equipment purchased from our website and used in a non-domestic environment will render the warranty null and void. Items with a “light commercial” warranty are designed for non-fee-paying gyms or environments and are only warrantied in such conditions.

If you are planning to purchase equipment for commercial or light commercial use or have any questions regarding the warranty for such equipment, please email sales@motionfitnessstore.com